The principles of good customer service are not just reserved for typical frontline customer-facing roles. In almost any role, and any level of seniority, there’s still a place for the skills and attitude developed from good customer service, and especially in HR. In this post, I explain why.
Professional credibility sits at the core of any person, in any profession, and acts as your career’s reputation. If you’re looking for ways to establish, or even build on your professional credibility, take a look at this post where I explain how this can be done in just two steps.
One of the best ways to improve your verbal communication is recording yourself and watching it back. In my first video post, I share the benefits of recording yourself and tips on improving your confidence with your verbal communication.
When presenting HR metrics, explain what they mean, not what they are. Reciting figures is boring, unhelpful and done to death. In this post, I talk about how to present data that is insightful, provides value, and keeps everyone awake.
Having so many interests can seem tiresome when it comes to figuring out what career to choose. I share how this has a HUGE benefit to your career progression and how choosing interests over others isn’t always necessary.