“If someone is finding change hard, it’s not a sign of weakness, but their brain registering discomfort with something it is not designed to like” so says Hilary Scarlett in her article for HR Zone “The impact of organisational change on the brain.”
HR Zone is a good, trusty spot to read up on other HR professionals’ insights and advice (and I’m not just saying that because I write for them too!), and my latest fix is this beauty of an article. What hits me the most is that the concept of change on a neuroscience level, which is quite comprehensive, is explained so clearly and accurately, sans jargon.
Hilary says that while some parts of our brains have evolved, there are other parts that haven’t, and these are the areas triggered when there’s a change a-brewing at work. The brain actively seeks out threats that may or may not exist in order to convince yourself that change is dangerous, and it even impairs our memory. This is a scary time for the brain.
Focussing your efforts on explaining the change to employees at an early point, and on an ongoing basis, helps these thoughts become informed. Even if it’s bad news, Hilary says “To the brain, bad news is better than no news.”
If you’re starting to get an interest in neuroscience in the workplace, I think Hilary’s article is an excellent first port of call.