Free agents

“It is generally recognised that humans have a need to experience themselves as free agents, and are not just entities to an ordered environment”. Eugene McKenna wrote this back in 1994 in a beast of a book I’m reading ‘Business Psychology and Organisational Behaviour’ (Lawrence Erlbaum Associates Ltd, 1994), and it’s interesting to see this rally for individualism in the workplace was still in swing 24 years ago.

I’m giddy with a specific pivoting word in this quote which almost goes modestly unnoticed – “just”. It suggests we need to be free agents and “are not just entities to an ordered environment”.

To some organisations “free agents” would spark absolute horror. This quote however notices that an ordered environment is still needed to facilitate this freedom, which sounds oxymoronic but makes sense if you see the order as warranted and well-thought out parameters.

We do need to let the workforce make more decisions and have freedom in how they work, within the safety net of pragmatic and nurturing order which we as people still need.